You’ll have additional insight about the customer, and about previous messages. Our new customer profiles feature does just that. Our new integration has just landed: UpWave! Doorbell already has integrations with many popular project management systems, but we can’t only be catering to the big project management systems.Īny time you have a customer interaction, it is a great opportunity to go above and beyond to delight them. Although Doorbell is not a full-blown helpdesk, your customers will still appreciate getting a confirmation message knowing their message is received! This creates an amazing opportunity for Doorbell to allow replying to messages, right from Slack’s interface!Ī feature almost all helpdesks have is an auto reply when you receive a new messages. Just 2 weeks ago, the team at Slack released a brand new feature: Dialogs. It’s incredibly exciting to be able to announce that we have a new integration available: Front! If you ever wished Front had an embeddable form/widget for your website/app, this is the integration for you!ĭoorbell at the moment has 20 integrations with Project Management systems, and we’re really excited our 20 ½ (?!?) integration: Basecamp 3. We’ve got a new category of integration to announce today: session recordings! Doorbell might not provide session recording by itself, but that’s not a problem with you can build an awesome integration with other tools that do it really well! Read More → Session Recording Manavopoulos Luckily these problems are easily resolved by Single Sign On (SSO), and now Doorbell supports SSO using the SAML 2.0 protocol. It’s easy to forget to revoke access of team members who leave, or separately inviting each new person to several different platforms.
SLACK BASECAMP 3 INTEGRATION SOFTWARE
All Posts Single Sign On (SAML Manavopoulos Īs a company grows, managing the team’s access across all software vendors becomes tiresome.
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